We regularly work with international clients, whether purchasing a piece from our collection or commissioning something bespoke.

Our team can guide you through the ordering process remotely, from your initial enquiry through to the final delivery of your jewellery.

For more information about commissioning a piece from overseas, please visit our International Clients page.

All international orders are carefully packaged and dispatched from our Edinburgh studio using a trusted, fully insured courier service.

Once your jewellery has been dispatched, we will provide tracking information so you can follow its progress.

Delivery times vary depending on the destination, and any estimated arrival dates provided by us or our shipping partners are indicative rather than guaranteed.

All international shipments are subject to customs procedures in the destination country.

Occasionally, additional inspections, documentation or processing may be required before a shipment can be released for delivery. This can result in delays, even when the necessary export documentation has been provided.

Customs clearance is managed by the relevant authorities and our shipping partners, and processing times are outside our direct control.

We cannot guarantee how long customs clearance will take or that an international shipment will arrive by a particular date.

If your jewellery is delayed, we will liaise with our shipping partner and assist wherever possible to help resolve any outstanding requirements.

Orders shipped from our studio to destinations outside the UK are generally exempt from UK VAT.

However, your country may apply import duties, local taxes or customs clearance charges when your jewellery arrives.

These charges vary depending on the destination and are the responsibility of the recipient unless otherwise agreed. They are not included in the purchase price and may need to be paid before your shipment can be released for delivery.

We recommend checking with your local customs authority if you would like further information about the charges that may apply.

If your jewellery is required for a particular occasion, please let us know as early as possible.

We will always do our best to accommodate important dates, but international shipping and customs procedures can be unpredictable. We therefore recommend allowing additional time beyond the estimated delivery period.

Please note that we cannot guarantee international delivery by a specific date.

If you have any questions about international ordering, delivery or an existing shipment, our team will be happy to help.

Please email: hello@patiencejewellery.com.

Or call us in the studio on : +44 (0) 131 526 3279