We have a showroom and studio workshop on Hill Street in the centre of Edinburgh. Please note that we operate on an appointment-only basis so we can provide the best experience possible. If you would like to visit the showroom to view our permanent collection of Signature Styles you can book an appointment here.

For bespoke commissions, we have a minimum spend of £6,000. We will always confirm the final price with you before commencing work on your bespoke piece.

Yes, to allow us to provide the best possible experience, our showroom is by appointment only.

If you would like to visit the showroom to preview and buy our core collections you can book an appointment here.

For our Custom and Bespoke services, a remote consultation is required for all new clients before we can schedule an in-person consultation. You can request a consultation for each service on the following links:

Custom | Bespoke

Please allow 12 weeks for the whole process starting from our fist in-person meeting.

Yes, we have a permanent collection of Signature Styles available to buy on the website here.

If you would like to come and view them in the showroom please book an appointment.

We do our very best to make ethical choices. We offer recycled gold and platinum as standard and we also have a Fair Trade gold license if this is something you're interested in.

All of our jewellery is handcrafted in our workshop in Scotland and we don’t work with any overseas factories or large scale production.

We source our gemstones individually for each piece we make from suppliers we know and trust, and we will not buy new gemstones from suspect sources or unknown suppliers.

We’re also happy to reuse our clients heirloom gemstones and precious metals.

Find out more here.

Our bespoke jewellery is handcrafted and finished by our master jewellers in our workshop in Scotland. We're proud of our fine craftsmanship and are dedicated to creating truly exceptional jewellery which will last for generations to come. 

We source our gemstones from a number of reputably suppliers based in UK who we know and trust. We also have suppliers for small, ethically run mines worldwide and suppliers for fully-traceable Canadian diamonds. Any cut diamond legally imported into the UK must abide by the Kimberley Process.

Yes, If you require discretion we can communicate via telephone or email to help you keep it a secret.

Yes, many of our clients are based overseas, so it’s not a problem if you're unable to visit our showroom in Edinburgh. Our team is happy to work with you over the phone, video call and email.

Absolutely not. We can take inspiration from an existing design to create something new and unique, however, we will never copy another designers work.

We offer a full refund within 30 days on ready-to-buy pieces bought from our showroom if the piece is returned in perfect condition. Please note that any customised or personalised orders cannot be refunded.

For bespoke orders, we ask clients to sign off on the final design before we proceed to manufacture so we are unable to offer any refund on bespoke orders.

Customer satisfaction is our priority so if you have any issues with your bespoke piece, we are happy to try and resolve any problem to the best of our ability.

Read our full Returns Policy here.

All orders are shipped with next day delivery via royal mail and fully insured. Extremely high value pieces can be delivered in person by a member of our team.

Any pieces we make using gemstones provided by us will come with an insurance replacement valuation document at the end of the process.

If you are looking to have your existing jewellery revalued we do offer this service once a month in the showroom. Please email info@patiencejewellery.com for more info.